![]() “Subscription expired” or “Buy Now” error: Users of Creative Cloud may be prompted to “buy now” or “start trial” as in the screenshot below, or individual apps may display a message stating “Your license has expired.”ĭuke’s Adobe licenses expire annually on October 7th, and this triggers an event in Adobe’s system to expire all Duke accounts, requiring users to re-authenticate, even if they have already purchased a renewal. When the old licenses expire, even users that have purchased renewal licenses may receive a message indicating that their licenses have expired. If you have already purchased a renewal license, and you are receiving this error, see below. ![]() To purchase a renewal license: Visit and order a license for either Adobe Acrobat Pro DC or Adobe Creative Cloud. Adobe Acrobat Pro DC and Creative Cloud accounts licensed through Duke expire annually on October 7th, and users will need to renew their licenses before that date to continue using the software uninterrupted.
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